Privacy Policy
How Darwin Marriage Office collects, uses, and protects personal information for bookings, marriage paperwork, and website use.
Last updated: March 22, 2026
Darwin Marriage Office is operated by Withers XYZ Pty Ltd as trustee for the Snow Withers Trust.
We are committed to handling personal information in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and our legal obligations as a marriage service.
What we collect
Depending on what you use the site for, we may collect:
- your name and contact details
- booking details
- identity documents
- date and place of birth information
- previous marriage information
- NOIM and other marriage paperwork
- witness and interpreter details where relevant
- payment and billing information
- website usage and analytics data
How we collect it
We collect information when you:
- fill out the booking form
- send us a question through the website
- complete marriage paperwork
- email, call, or meet with us
- provide identity or supporting documents
- use the website
Why we collect it
We use personal information to:
- respond to questions
- manage bookings
- check marriage paperwork
- conduct the marriage service
- meet legal obligations under marriage law
- lodge documents with the Registry of Births, Deaths and Marriages
- process payments
- improve the website and understand how it is used
Who we may share it with
We may share information with:
- authorised celebrants working on your matter
- the Registry of Births, Deaths and Marriages
- interpreters, witnesses, or other service providers involved in your booking
- payment providers
- government agencies where required by law
We do not sell your personal information.
Website analytics
This website uses analytics and measurement tools including:
- Google Analytics
- Microsoft Clarity
- Ahrefs analytics
These tools help us understand website traffic and improve the site.
Storage and security
We take reasonable steps to protect personal information, including secure storage, limited access, and sensible handling of marriage documents and ID records.
Access and correction
If you want to access or correct your personal information, email us at darwin@paperwork.net.au.
Complaints
If you have a privacy complaint, contact us first at darwin@paperwork.net.au so we can try to sort it out.
Changes to this policy
We may update this policy from time to time by publishing a new version on this page.
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